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LOR-RON OPTICAL
CORPORATE MISSION/CORPORATE GOALS
MISSION:
The Mission of LOR-RON OPTICAL is to protect, preserve and improve the vision of our patients. We promote a patient centered approach to providing quality eye care.
GOALS:
1. We intend to be the eye care practice of choice to patients of all ages in our market area. We want people to think of us first as the logical place to call for eye care.
2. To build trust, one patient at a time through:
a. Patient service and Communication
b. Recognition of patient time and convenience
c. Guarding patient confidentiality
d. Providing a pleasant setting
3. Partner with referral sources through:
a. Appreciation and Respect
b. Timely Communication
c. Education
d. Service to their patients
4. To reinvest in the practice we will continually:
a. Update technology and facilities
b. Educate ourselves
c. Encourage professional growth of staff and providers
d. Energize the practice with qualified new providers
5. Establish and adhere to good business practices to enable the organization to continue improving patient care.
6. To achieve these goals while maintaining a positive, uplifting and rewarding environment.
OUR VALUES:
EXCELLENCE: In care and staff.
CUSTOMER SERVICE: To treat patients (and those who refer them to us) with the
best of our abilities. We always strive to serve patients in a friendly and
courteous manner.
PRODUCTIVITY: To strive to do more with the efficient use of available
resources.
EFFICIENCY: To do things right the first time.
EFFECTIVENESS: To do the right things.
SAFETY: To do no harm to our patients or ourselves.
COMPLIANCE: To follow the rules and obey laws.
RESOURCES: We are extremely proud of the outstanding quality of our staff.
Working with such people is not only a pleasure but creates a esprit-de-corps
that generates a 110% effort of all involved.
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